If you are planning to open an espresso bar/coffee shop, then developing an efficient store construct and layout will be one of the most leading factors in positioning your company for success.
Speed of service is valuable to the profitability of a coffee business. An efficient ergonomic store construct will allow you to maximize your sales by serving as many customers as possible during peak company periods. Even though your company may be open 12 to 16 hours a day, in reality, 80% of your sales will probably occur during 20% of those hours. Coffee is primarily a morning beverage, so your busy times of day (those times when you are most likely to have a line of waiting customers), may be from 6:30Am to 8:30Am, and then again nearby lunchtime. If you have a poor store layout, that does not furnish a logical and efficient flow for customers and employees, then the speed of buyer service and goods preparing will be impaired.
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Think of it like this; if person pulls open the front door of your store, and they see 5 population are waiting in line to order, there's a good opening they'll come in, wait in line, and make a purchase. But, if they see that 20 population are waiting in line, there is a high probability that they may conclude that the wait will be too long, and they will naturally get coffee somewhere else. This is money that just escaped your cash register! And, if they come to your store manifold times, and oftentimes find a long line of waiting customers, they may conclude you are not a viable selection for coffee, and will probably never return. Poor construct slows down the whole service process, resulting in a longer line of waiting customers, and lost sales. So in reality, your daily company revenue will be dependent upon how many customers you can serve during peak company periods, and good store construct will be valuable to achieving that objective!
The financial impact of a poor store construct can be significant. For the sake of this example, let's say the median buyer transaction for your coffee company will be .75. If you have a line of waiting customers each morning between 7:00 Am and 8:30 Am, this means you have 90 minutes of crunch time, in which you must drive straight through as many customers as possible. If you can service a buyer every 45 seconds, you will serve 120 customers during this 90 minutes. But, if it takes you 1 miniature 15 seconds to service each customer, then you will only be able to serve 72 customers. 120 customers x .75 = 0.00 x 30 company days per month = ,500. 72 customers x .75 = 0.00 x 30 company days per month = ,100. This represents a variation of ,400 in sales per month (,800 per year), arrival from just 90-minutes of company activity each day!
So how should you go about designing your coffee bar? First, understand that putting together a good construct is like assembling a puzzle. You have to fit all the pieces in the allowable relationship to each other to end up with the desired picture. This may require some trial and error to get things right. I've designed hundreds of coffee bar over the past 15 years, and I can truthfully tell you from experience, it still normally takes me a combine of attempts to yield an optimal design.
The construct process begins by determining your menu and other desired store features. If you plan to do in-store baking, then obviously you'll need to comprise in your plan an oven, exhaust hood, sheet pan rack, a large prep table, and maybe a mixer. If you plan to have a inexpressive meeting room for large groups, then an extra 200 sq. Ft. Or more will need to be designed-in, in addition to the quadrilateral footage you are already allocating for general buyer seating.
Your intended menu and other company features should also drive decisions about the size of location you select. How many quadrilateral feet will be required to fit in all the valuable equipment, fixtures, and other features, along with your desired seating capacity?
Typically, just the space required for the front of the house service area, (cash register, brewing & espresso equipment, pastry case, blenders, etc.), back of the house (storage, prep, dishwashing and office areas), and 2-Ada restrooms, will consume about 800 sq. Ft. If space for allinclusive food prep, baking, coffee roasting, or cooking will be required, this quadrilateral footage may increase to 1,000 to 1,200, or more. What ever is left over within your space after that, will come to be your seating area.
So, a typical 1,000 sq. Ft coffee bar, serving beverages and easy pastries only, will probably allow for the seating of 15 to 20 customers - max! increase that quadrilateral footage to 1,200 sq. Ft., and seating should increase to 30, or 35. If you plan to put in order sandwiches, salads, and some other food items on site, 1,400 to 1,600 sq. Ft. Should furnish adequate space to seat 35 to 50, respectively.
Next, you will have to conclude the tasks that will be performed by each worker position, so that the tool and fixtures valuable to perform those tasks can be placed in the proper places.
Normally, your cashier will operate the cash register, brew and serve drip coffee, and serve pastries and desserts. Your barista will make all your espresso-based beverages, tea, chai, hot chocolate, Italian sodas, as well as all the blender beverages. If you'll be preparing sandwiches, panini, wraps, salads, snacks and appetizers, or will be baking on-site, then a person dedicated to food prep will be necessary. And, if you anticipate high volume, and will be serving in or on ceramics, a bus-person/dishwasher may be a necessity.
After you have carefully what you will be serving, the space you will be leasing, and what each worker will be responsible for, you will then be ready to begin your construct process. I normally start my construct work from the back door of the space and work my way forward. You'll need to construct in all of the features that will be valuable to satisfy your bureaucracies and facilitate your menu, before you make plans for the buyer seating area.
Your back door will most likely have to serve as an urgency fire exit, so you'll need a hallway connecting it with your dining room. Locating your 2-Ada restrooms off of this hallway would make good sense. And, because delivery of products will also probably occur straight through your back door, having passage to your back of the house storehouse area would also be convenient.
In the back of the house, at minimum, you will need to comprise a water heater, water purification system, dry storehouse area, back-up refrigerator and freezer storage, ice maker, an office, 3-compartment ware washing sink, rack for washed wares, mop bucket sink, and a hand washing sink. Do any food prep, and the addition of a food prep sink and prep table will be necessary. If doing baking, gelato making, full cooking, or coffee roasting, all the tool valuable for those functions will also need to be added.
After all the features have been designed into the back of the house, you will then be ready to start your construct work on the front of the house service and beverage preparing area. This area will probably comprise a pastry case, cash register(s), drip coffee brewer and grinder(s), espresso engine and grinders, a dipper well, maybe a granita machine, blenders, ice keeping bin, blender rinse sink, hand washing sink, under counter refrigeration (under espresso engine and blenders), and a microwave oven.
If serving food beyond easy pastries and desserts, you may need to add a panini toaster grill, a refrigerated sandwich/salad preparing table, soup cooker/warmer, a bread toaster, etc. If you plan to serve pre made, ready to serve sandwiches, wraps, and salads, along with a selection of bottled beverages, an open-front, reach-in merchandising refrigerator should be considered. Serving ice cream or gelato? If the sass is yes, then an ice cream or gelato dipping cabinet will be valuable along with an added dipper well.
Finally, when all the working areas of the bar have been designed, the buyer seating area can be laid out. This will, of course, comprise your cafe tables and chairs, couches and comfortable upholstered chairs, coffee tables, and maybe a window or stand-up bar with bar stools. Impulse-buy and sell merchandise shelves should be established, and a condiment bar should be placed close to where customers will pick-up their beverages.
A quick word about couches, large upholstered chairs, and coffee tables. Living room type furniture takes up a lot of space. If you plan to be opening evenings, and will maybe serve beer and wine, and having comfortable seating will be leading for creating a relaxing ambiance, then by all means do it. But if you have miniature seating space, and are not trying to encourage population to relax and stay for long periods of time, then stick with cafe tables and chairs. The more population you can seat, the greater your revenue potential!
Features from the front door to the condiment bar should be arranged in a logical, sequential order. As your customers enter the front door, their tour path should take them past your impulse-buy merchandise display, and the pastry case, before they arrive at the point of order (where your cashier, cash register, and menu-board will be located). Exposing customers to your impulse items and pastries, before they order, will greatly increase their sales. Then, after the order and payment has been taken, they should go forward down-line away from the cash register to pick-up their beverage, and finally, the condiment bar should be placed beyond that point. Be sure to isolate your point of order from the point of goods pick-up by at least six feet, otherwise customers waiting for their beverage may begin to intrude into the space of those ordering.
Don't make the mistakes that many inexperienced designers generally make. They dispose these features in a haphazard way, so that customers have to convert direction, and cut back straight through the line of awaiting customers to go forward to their next destination in the service sequence. Or, wanting to make their espresso engine a focal point to those entering the store, they place it before the cashier along the customer's path of travel. Customers inevitably end up trying to order from the barista before they are informed that they need to go forward to the cashier first. If this happens dozens of times each day, obscuring and slowed beverage production will be the result.
On the employee's side of the counter, work and goods flow are even more important. Any unnecessary steps or wasted movements that corollary from a less than optimal construct will slow down worker production. All products should flow seamlesly in one direction towards the ultimate point of pick-up. For example, if preparing a single item is a 3-step process, then placement of tool should allow for the 3 steps to occur in order, in one linear direction, with the final step occurring closest to the point where customers will be served.
Equipment should be grouped together so that it is in the immediate proximity of the employee(s) who will be using it. Beyond the actual equipment, empty spaces must be left on the counter top to store ingredients and small wares (tools) used in goods preparation. Counter top space will also be needed where menu items will literally be assembled. Think of the grouping of tool for distinct job functions as stations. Try to keep distinct stations compact and in close working proximity to each other, but make sure that there is adequate space between each so that worker working-paths don't cross, which could conduce to worker collisions.
Creating defined work stations will allow you to put manifold employees behind the counter when needed. When it is busy, you may need to have 2 cashiers, an additional one person just bagging pastries and brewing coffee, 2 baristas behind the espresso machine, a maybe even a dedicated person working the blenders. If you're preparing sandwiches and salads to order, then an additional one person may need to be added to cope that task. keeping your stations in close proximity to each other will allow one worker to literally passage all tool during very slow periods of business, thus rescue you valuable labor dollars.
When you dispose tool in relationship to each other, keep in mind that most population are right handed. Stepping to the right of the espresso engine to passage the espresso abrasive will feel more comfortable than having to move to the left. Likewise, place your ice storehouse bin to the right of your blenders, so when you scoop ice, you can hold the cup or blender pitcher in your left hand, and scoop with your right.
As you originate your store layout, the tool you go for should fit your space and the needs of your staggering company volume. A busy location will most likely require a dual or twin, air pot, drip coffee brewer (one that can brew 2 pots at the same time), as opposed to a single brewer. If you anticipate selling a lot of blended and ice drinks, then an under counter ice maker, one that can only yield 100 pounds of ice or less per day, will not be sufficient. You should instead find a high-capacity ice maker (one that can make 400 or 500 lbs. Per day) in the back of the house, and converyance ice to an ice keeping bin up front. Plan to bring in freezing desserts and ice cream? Then a 1 door reach-in freezer in the back of he house will probably be inadequate for you storehouse needs, so you'll need to think a 2 or 3 door. I all the time propose a 3-group espresso engine for any location that may originate 150 drinks per day or more. And, I can tell you from experience, you can never have too much dry or refrigerated storehouse space!
Make sure that any tool you go for will be proper with your local bureaucracy before your buy and take delivery of it. All tool will typically need to be Nsf & Ul approved, or have a similar, acceptable, foreign certification equivalent. Your bureaucracy will most likely want to see manufacturer specification sheets on all tool to verify this fact, before they'll approve your plans.
Ada (American's with Disabilities Act) compliancy will also come into play when you are designing your coffee bar. In some areas of the country, this will only apply to those areas of your store that will be used by customers. However, other bureaucracies may require your whole store to be Ada compliant. Following are some of the basic requirements of compliancy with the code:
• All hallways and isle ways must be 5 feet wide (minimum).
• All countertop working heights must be 34 inches high (instead of general 36 inch height).
• 18 inches of free wall space must be in case,granted on the strike-side of all doors (the side with the door knob).
• All hand-washing sinks must be Ada friendly.
• All bathrooms must be Ada compliant (5 foot space for wheelchair turnaround, handrails at toilet, proper clearance nearby toilet and hand washing sink, etc.).
• No steps allowed, ramps are Ok with the allowable slope.
• If your space has manifold levels, then no highlight may exist on a level where handicapped passage has not been provided, if that same highlight does not exist on a level where it will be accessible.
You can find the faultless regulations for Ada compliancy at the following website:
http://www.access-board.gov/adaag/html/adaag.htm
Beyond the basic tool Floor Plan, showing new partitions, cabinets, equipment, fixtures, and furnishings, you'll need to yield some added drawings to guide your contractors and satisfy the bureaucracies.
Electrical Plan
An electrical plan will be valuable to show the location of all outlets needed to operate equipment. Facts such as voltage, amperage, phase, hertz, extra instructions (like, "requires a dedicated circuit"), and the horizontal and vertical location of each outlet, should all be specified.
A small, basic coffee shop might get away with a 200 amp service, but typically 400 amps will be required if your tool container will comprise items like an galvanic water heater, high-temperature dishwasher, or cooking tool (ovens, panini grill, etc.).
In addition to the electrical work required for your coffee business-specific equipment, you may need to adjust existing electrical for added or reconfigured lighting, Hvac, general-purpose convenience outlets, and outside signs. Also, have your electrician run any needed speaker wires, Tv/internet cables, and cash register remote receipt printer cables at the same time they are installing electrical wires. Finally, make sure your electrician makes provisions for lighted exit signs, and a battery-powered urgency evacuation lighting system, if needed.
Plumbing Plan
A plan showing all plumbing features will be necessary. At minimum, this should show stub-in locations for all needed water sources (hot & cold), drains, your water heater, water purifications system, grease interceptor (if required), bathroom fixtures, etc.
While a typical P-trap drain should be proper for most fixtures and equipment, some will require an air-gap drain. An air gap drain does not go straight through the "S"-shaped twists of the P-trap. Instead, the drain line comes level down from the piece of tool or fixture, and terminates 2 inches above the rim of a pottery floor sink drain. This pottery drain basin is normally installed directly into the floor. The air gap between the drain line from your tool or fixture, and the bottom of the basin, prevents any bacteria in the sewer pipe from migrating into the tool or fixture. I drain the following pieces of tool to a floor sink drain when creating a plumbing plan:
• espresso machine
• dipper wells
• ice maker
• ice keeping bin
• food prep sink
• soft drink dispensing equipment
To save on the life of your water filtration system, only your espresso engine and coffee brewer should be supplied by with treated water. Coffee is 98% to 99% water, so good water potential is essential. Your ice maker should only require a easy particle filter on the incoming line (unless your water potential is terrible). There is no need to filter water that will be used for hand and dish washing, cleaning mops, flushing toilets, and washing floors!
Be aware that many bureaucracies are now requiring a grease interceptor on the drain line from your 3-compartment ware washing sinks and self-acting dishwasher. A grease interceptor is basically a box containing baffles that traps the grease before it can enter the public sewer system.
Also understand that a typical sell space will not come qualified with a water heater with adequate capacity to cope your needs. Unless your space was previously some type of a food service operation, you will probably need to replace it with a larger one.
If cutting trenches in the floor will be valuable to install pottery floor sinks, a grease interceptor, and run drain lines, then establishing a few general purpose floor drains at this same time behind the counter, and in the back of the house, will prove useful. Floor drains will allow you to squeegee liquids away when spills occur, and when washing floors.
Finally, if you added some new walls during your remodel, you may need to have the fire sprinkler law for your space adjusted or reconfigured.
Cabinet Elevations
Drawing cabinet elevations, (the view you would have if you were standing in front of your cabinets), will be valuable for your cabinet maker to understand all the features they will need to combine into your cabinet designs.
These elevations are not meant to be shop fabrication drawings for your cabinetmaker, but merely serve a reference, showing needed features and desired configuration. Where do you want drawers, and under counter storehouse space; and, where do you want cabinet doors on that under counter storage? Where should open space be left for the placement of under counter refrigeration and trashcans? Will cup dispensers be installed in the cabinet face under the counter top? These elevations will furnish your cabinetmaker with a clear understanding of all these features.
While your kitchen base cabinets at home are typically 24 inches deep, for industrial applications they should be 30 inches deep, and 33 inches if an under counter refrigerator is to be inserted. Also, when specifying the size of an open bay to accommodate under counter refrigeration, be sure to allow a combine of inches more than the corporeal dimensions of the equipment, so that it can be literally inserted and removed for daily cleaning.
Dimensions Plan
You will need to originate a floor plan showing all the valuable dimensions for new partitions, doors, cabinets, and fixtures. This will, of course, help make sure that all things ends up where it is suppose to be, and will be the right size.
A final notion about design; unless the space you will be designing is a clean vanilla shell (meaning, nothing currently exists in the space, except maybe one Ada restroom), you will have to make sure that all the features that you are inspecting keeping, will be proper with your local bureaucracy. Many older buildings were not designed to present codes. If the company type remains the same (your space was busy by a food service preparing before you), then some times any non compliant features will be grandfathered-in, meaning you don't have to bring them up to current requirements. But don't count on this! You need to check with your bureaucracies to make sure. More and more I see bureaucracies requiring new company owners to remodel, so that all features are compliant with codes. This means you may have to rip-out bathrooms and hallways, add fire sprinkler systems, and furnish ramps where there are steps. Great you know all these things before you begin your store design!
I all the time tell my consulting clients, that if I yield a excellent construct and layout for them, they will never notice... Because all things will be exactly where you would expect it to be. Unfortunately, if you originate a less than optimal construct for your coffee bar, you probably won't perceive it until you start working in it. Changing construct mistakes or inadequacies after the fact, can be highly expensive. Not correcting those mistakes may even cost you more in lost possible sales. For this reason, I strongly propose using an experienced coffee company space designer to originate your layout for you, or at very least, to report the construct you have created. Doing so will payoff with dividends.
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